Recently a need arose to clear out old information in the Doman Name Service(DNS) Cache on a couple of PC’s. That being the case we needed to “Flush the Cache”.
Short story:
Vista: Run “Command Prompt” as administrator | Enter “ipconfig /flushdns’ | | | Help
XP: Run “Command Prompt” | Enter “ipconfig /flushdns’ | | | Help
Mac OS X 10.6: Run terminal.app (its in the utilities folder) | enter ‘dscacheutil -flushcache’ | | | Help
Please view the video and email support@orcasonline.com if you have questions.
Here are the steps:
1. Run the mail program.
2. From the tools menu select accounts and find the mail area.
3. Double click on the mail account on which you want to adjust settings. Or choose the account and “change” it or go to the “properties”. One of those should get the properties open.
4. Once the properties window is open choose the “Servers” tab.
5. In the servers tab make sure the “Outgoing” server is: smtp.orcasonline.com
6. DO NOT choose the “Secure Password Authentication” check box below the password field.
7. At the bottom of the screen make sure “My Outgoing Server Requires Authentication” is checked
Don’t worry about the settings button.
8. Now open the “Advanced” tab at the top of this window. Change the outgoing mail server port from 25 to 465 then make sure the “Server requires a secure connection” is checked.
9. Click Apply and the OK at the bottom. Then close the Internet accounts window and all is done.
10. When sending your first message you may be asked to approve a secure certificate. Please do so.
Select Accounts
Select the account you need to adjust on the left.
At the bottom on the left click on the outgoing server. It may say smtp.orcasonline.com:youremail
When you click on the server name you should get a popup, at the bottom click “Edit Server List”
In the new window click the plus sign bottom left.
At the very bottom add the server name “smtp.orcasonline.com” – leave the description alone.
Click the advanced tab click the “Use Secure Sockets Layer (SSL)”
On the Authentication: line Choose “Password”
Enter your username and password.
Click “OK”
and Close the next window making sure you save settings if requested.
During this procedure there may be a “Certificate Issue or Acceptance” screen which appears. Approve the certificate.
Re-open the Preferences and make sure the proper outgoing server is chosen, if not, then make the change and close the window saving changes.
A week ago on a Sunday afternoon a server went up in smoke. Must of been electronically smokey smelly!
In any case life has been run flat out since…. All outgoing mail stopped until we moved users to the incoming mail server while we rebuilt the outgoing.
The the next Sunday/Monday morning we had a wind storm that took out some upstream provider equipment. Took out IP aggresses related to our Incoming Server. So… we had to make sure that users that had moved to that server were moved back to the now new Outgoing server. AND rerouted out traffic out through our fiber link AND re-routed our DSL base to an alternate IP for incoming mail AND adjusted our Postini Mail Delivery settings AND modified our DNS record for our email to our Fiber IP block. All the while answering and trouble shooting customer issues related to the same changes. Great customers. They are hanging in there! Nary an unreasonable one in the bunch.
To all you customers – sorry if I was short or brief with you. I am not great moving back and forth from “speak to server-speak to human”. Servers don’t notice when you sit and think abut what to do next. Humans do.
I will be posting some HowTos on setting up email and refine them as I get this site up to speed. Bear with and ask lots of questions.
Rick
This site will get more techy and information rich as I populate the data. For now bear with. ;-)
