E-mail Terms of Service

Effective: November 28, 2018

Last Modified: February 10, 2023

*Please read our definitions list provided in our Internet Service Agreement

Any email service we may provide to you is subject to applicable email and anti-spam policies, including limitations on the number and/or size of email messages that may be sent during a given time period, or the number of recipients of a particular email. The number of electronic mailboxes (and corresponding email addresses) available to you depends on your Internet Package. We may limit the number of emails or other messages that can be retained in your account. We reserve the right in our sole discretion to provide the level of security we deem appropriate to safeguard our network and customers, and other Internet users, against Internet threats or abuses, including without limitation, viruses, spam, phishing, identity theft, and any other potentially disabling or harmful threat or abuse. These security measures may include, but are not limited to, the use of firewalls and blocklists to block potentially harmful or abusive emails or attachments, anti-spam filters, anti-virus, and anti-spyware software, and blocking selected ports. Such activities may result in the blocking, filtering or non-delivery of legitimate and non-legitimate email sent to or from your email account(s). By using any email service we provide, you understand and agree that delivery and receipt of email is not guaranteed and you agree to our use of the foregoing Internet and email security measures we in our sole discretion deem appropriate.

Orcas Online may take the option to annually determine if an email account is actively being used (i.e. checked via WebMail, POP or IMAP). Accounts deemed un-used will progressively be processed as follows:

1) The user will be contacted and informed of the intention to remove the email account.

2) Services such as Spam Filtering may be discontinued.

3) The account will be disabled.

4) The account will be deleted.

Orcas Online may use logs and file counts/dates to determine if an account is active.

Orcas Online does allow previous email account users and former customers to continue use of the email address for a fee.

OrcasOnline.com email accounts are not available for non-Orcas Online internet customers unless otherwise decided by Orcas Online.

Changes to this Agreement: We may periodically change our E-mail Terms of Service, including our prices, policies, and any other terms and conditions applicable to the E-mail, at any time by written notice to you or by posting such changes on our Website. You agree to visit our Website periodically to be aware of and review any such changes. Any complications can be referred to out Internet Terms of Service, or call our office at (360) 376-4124.

For questions related to our

E-mail Terms of Service