Email

In addition to up-to-date wireless internet services, Orcas Online also provides email services to our wireless customers and to legacy email-only clients. Orcas Online email can be configured with POP3 or IMAP settings and our network technicians are available to assist customers in configuring their Orcas Online email on all types of devices. We supply our email customers with up to 10 GB of storage as well as direct access to their webmail’s spam filter system. Give us a call at 360-376-4124 or stop by our office in Eastsound, Orcas Island to see what email services we can provide you with; ask about our personal domain options.

SSL SETTINGS (Recommended)

Username:example@orcasonline.com
Password:Use the email account’s password.
Incoming Server (host/hostname):

Most use:   imap.emailarray.com
  or pop.emailarray.com

  • IMAP Port: 993
  • POP3 Port: 995
Outgoing Server (host/hostname):

smtp.emailarray.com

  • SMTP Port: 465
    or use 587
All connections (IMAP, POP3, and SMTP) require authentication.
   

NON-SSL SETTINGS

Username:example@orcasonline.com
Password:Use the email account’s password.
Incoming Server (host/hostname):

Most use: imap.emailarray.com
  or pop.emailarray.com

  • IMAP Port: 143
  • POP3 Port: 110
Outgoing Server (host/hostname):

smtp.emailarray.com

  • SMTP Port: 587

All connections (IMAP, POP3, and SMTP) require authentication.

If you are not sure whether to use IMAP or POP3, use IMAP.

  • IMAP email access coordinates between the server and your mail application. Messages that have been read/deleted/replied to will show up as such, both on the server and in mail applications signed into the same account.
  • POP3 does not coordinate with the server. Messages marked as read/deleted/replied to in the mail application will not show up as such on the server. This means that future mail downloads with POP3 will show messages as unread if not opened on the server (i.e. Webmail).
  • Outgoing mail is always sent using SMTP.
  • We recommend using SSL/TLS since they provide increased security for your interactions with the remote mail server. 

How to change your email password:

  • If you know your current email password, you can always login to cp.emailarray.com and select the password option to change your password.
  • If you have forgotten your password, you’ll need to contact our office to get it reset. Remember, you’ll have to re-enter the new password on all mail clients (Outlook, Apple Mail, Windows Mail, etc).

Setting up email on iPhone:

Settings > Mail > Accounts > Add Account > Other >
Add Mail Account > 

Name: Give your account a name (i.e. Orcas Online)
Email: you@orcasonline.com
Password: your pass

USE IMAP (plays well with your computer)

Incoming Email Server: imap.emailarray.com
Outgoing Email Server: smtp.emailarray.com

Make sure to enter your email and password into every field that asks for it.  On some devices these fields may be marked “optional”, but they are not optional.

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